Naomi Tucker is an Account Director at Meetings & Incentives Worldwide, Inc. (M&IW) and past President of the Wisconsin Chapter of Meeting Professionals International (MPI). She writes the Plan It on a Post-It blog, and her contributions have been featured in Evvnt, Wisconsin Meetings Magazine, and other publications. The busy woman made time to answer our questions at G2Blog in the interview that follows.
Recent Posts by G2Planet Blog:
We are in the third decade of a modern gold rush to mine corporate data. As multidimensional data analysis (MDA) continues to accelerate, the hunt has intensified to find new “seams” to explore.
The term "point solution" sounds actionable and positive. In practice, however, it can be the primary cause of a fragmented event marketing program. Hiring multiple agencies to fix unrelated issues can soon disintegrate into a scenario that resembles a really bad game of whackamole.
We'd to take a closer look at these pesky stand-alone solutions, how they hinder instead of help the agencies that work on your business of event marketing, and why enterprise-wide technology systems in your event marketing department can overcome the problem.
By Paul Campbell (edited by G2Blog)
It is often the little things that count the most when making an event memorable. A big budget event with a stellar keynote and The Rolling Stones can still feel a bit underwhelming for attendees if you overlook these two key elements.
1. Always make your guests feel special.
Make your guests feel welcome and engaged through the decor, content, food, music, and the excitement. For instance, you could greet each guest with personalized swag at registration. Another tactic is to have a photo-booth or picture background where attendees can take pictures or record video to share on social media.
Guest post by Paul Campbell.
What metrics are the most important for you to track at events? Not surprisingly, when you ask eight of the smartest, most influential women in event technology that question, you get a fascinating range of answers.
A version of this post was originally published on The Minneapolis Egotist.
Technology plays a huge role in contemporary exhibitions and trade shows. But what factors do you need to consider if you want to add experiential or other tech within your booth?
Enhancing your booth with technology like touch screens, game, video walls, augmented or virtual reality (AR/VR) can be an incredibly engaging way to attract and retain interest at an exhibition. Done well and integrated properly, the right tech can make your presence a hit. But without implementing the right processes and asking some key questions, getting this integration right can be tricky.
Here are nine questions you need to consider when evaluating in-booth technology for your next exhibition.
1. What’s your objective?
The most important question to consider before you implementing any technology is: why you are using it? The technology needs to fulfill a goal or objective rather than just adding expense and complexity.
Don’t spend money on a technology simply because others are using it or because it’s popular/trendy. You need to ensure it works with your booth concept and design.
If you can’t articulate how this technology is going to help you achieve your objectives for an event, then it may need more thought. This does not always mean it is the wrong tech; you might simply need to dig a little deeper into how it can be used in a way that complements what you are doing.
2. Is it seamless?
Everything must be cohesive. If the tech is offering an experience, make sure this is reflected in the stand. The technology shouldn’t feel out of place in your booth or mismatched to your brand. Every element of your stand should fit the concept and the design naturally. And if you are using it to collect data, it should integrate easily with your other tools and systems.
3. Is it entertaining?
Booth technology should keep visitors interested and engaged. Even if you are only using it for data collection, make sure it is interesting. If you are asking for contact details, offer a prize or experience in return. Test everything thoroughly before show time, to make sure all works as planned—especially if you’re using something like an interactive AR/VR game.
4. What is supporting it?
Make sure your stand and staff are working with the technology and experience in mind. If the tech offers an experience, do you need to back this up with supporting literature and signage? If the experience “transports” people somewhere, how can you give a real flavor of this experience around your booth?
If the technology allows people to engage in a way where they might want to share their experiences, add elements like hashtags to the booth signage. In return for shareable elements like pictures of themselves, you can ask for contact details and other relevant information.
5. Does it fit the design?
If feasible, choose the technology you are going to use before you design your booth. That enables you to design the booth layout and traffic flow with the technology in mind. This information will allow for a more natural journey around the tech and help make it a seamless part of the stand’s experience. Should you have any problems creating the design, it’s best to consult an exhibition stand designer near your location to ensure your exhibition runs smoothly.
6. Do you have the time?
Don’t rush into integrating new technology. Make sure you allow time to fully understand all the elements you need, where they go, and how you are using them.
This will assure you have sufficient time to fully realize your concept and test that it works as you want it to. With careful planning and realistic deadlines, even complex technology should be manageable.
7. Does it fit your audience?
Whatever technology you are adding, you need to make sure it aligns with your audience. Millennial software developers have much different expectations than middle-aged insurance executives, for example. You will also need to know how to make it appeal to them. This means adding elements to your stand that draw attention to your tech for the right reasons.
Whether this is digital displays, printed signage, social media, or some combination of these and/or other elements, everything needs to work with the experience the technology is providing. These components should not be an afterthought and should be part of your booth design from concept to delivery.
8. Is there an issue with the venue?
Consider not only your booth but also the space it sits in. Does your spot at the exhibition have the necessary facilities for the tech you want to use? Can you access power, drainage, overhead signage, etc? If so, is this access compatible with your booth design and reserved space (corner or mid-aisle, 10×20, 20×20, etc.)?
The best way to ensure your plans will work is to review them with the event organizers beforehand.
9. Who will support the technology?
Before you get to the show, you need to determine who will be responsible for setting up and operating the technology within your booth. Do they need training, practice, or any other tools to be able to do this on the day? Who do they contact for questions or issues?
Some tech may require professional third-party operators or support. If this is the case, have you booked them? Do they know what the plan is, the timetable for the exhibition, the concept and what is expected of them? They will need to form part of your event team, so communication is crucial.
Whether you’re using internal or external resources, you need to identify who is in charge. And you need to assure they know exactly what is expected of them, and that they have everything they need to achieve your objectives.
Stephen Lindsay has been in the exhibition industry for over 40 years, starting on the shop floor and working his way up to Production Manager. He joined DMN Design Build in 2004 as Projects Director. He specialises in experiential marketing, exhibition stand design, exhibition services in London and much more. His responsibilities are to oversee the smooth transition of all projects from sales into production.
This post originally appeared on the Webbiquity blog.
77% of all Americans have at least one social media profile. User numbers are steadily rising year-on-year across all platforms, and this upward trend shows no sign of stopping: a staggering 67% of online adults now have a Facebook account.
The growing propensity of people to share life’s moments, particularly when doing something outside the ordinary routine, is why social media remains a great fit with live events. No matter the size of the event, encouraging and simplifying social media sharing is a low-cost, high-return strategy for maximizing exposure and increasing attendance.
Here are three creative ways to harness the power of social media marketing to maximize the impact of your next event.
Build Hype for your Event
Building interest in the lead-up to your event is essential to ensure a strong turn-out. Social media is a powerful tool to build buzz around your event and drive attendance. Here are a few simple steps to get you started:
Create a Facebook event: This is an obvious but important first step in your social promotion, and can be one of the most effective ways to gain exposure for your event. Your event page should be just the right mix of informative, playful, and memorable.
Use this page as the central space for posting event updates and engaging content, which can then be promoted on your other social channels. Start as early as possible, steadily building suspense for the event with carefully curated, interactive content such as teaser videos, behind-the-scenes sneak peeks, and exclusive announcements.
#GetHashtagHappy: Almost unbelievably, it’s been 12 years since people (social media users, at least) stopped calling the # key the “pound key” or the “number key.” It’s been catapulted from relative insignificance into social media stardom. Hashtags are the savvy social media marketer’s best friend, helping you track social interactions, expand your reach, and monitor real-time engagement at an event.
Create your event hashtag early on to avoid a last-minute slapdash fail; you don’t want to attract viral fame for the wrong reasons! The key here is to keep it short, simple, appropriate, and recognizable. Don’t forget to include it on all relevant social posts across your platforms and on any physical promotional materials such as bags, t-shirts, posters, and presentation templates.
Tap into Influencer Marketing: Brands marketers are increasingly looking to collaborate with social media influencers to increase exposure for events to a wider audience without spending a hefty chunk of the budget. When executed well, an influencer-brand partnership can result in extensive social shares, increased content engagement, and boosted event attendance. To ensure a successful collaboration, only partner up with influencers who closely align with your brand values and serve a similar audience to your own.
Recognizing the power of their growing promotional pull, The Body Shop took this one step further and included influencers in a recent event line-up. Chidera Eggerue, a body positivity activist and social media influencer with a staggering 200k followers, was invited to participate in a skincare panel as part of their enchanted forest-themed pop-up in London, coinciding with their launch of Christmas products. She promoted the event on her Instagram page and gave followers exclusive access to behind-the-scenes footage.
Run a Giveaway Contest
Social media contests are a cost-effective and proven way of maintaining connections with current and potential event-goers, retaining follower engagement and boosting interaction on your social pages. There are several social media campaign builder tools available that can help you design and run quizzes and contests.
For example, there’s the simple yet very effective “‘like’-to-win” contest. This type of social media giveaway is perfect if you’re squeezed for time and resources, (which you shouldn’t be because you took our advice and started early, right…). A “like”-to-win contest requires followers to like your profile, post, or photo for the chance to win an attractive prize.
Its simple format makes it perfect for hosting competitions across multiple platforms, and it’s an easy way to grow your social following and drive event attendance. To pick a winner, simply choose a user at random from the “likes” and contact the lucky recipient! Remember to include your event hashtag on any giveaway post alongside other relevant hashtags to further increase exposure.
Weekend long barista bonanza The London Coffee Festival harnessed the power of awareness-day hashtags by launching a “like”-to-win contest on their Facebook page to coincide with International Coffee day. In this case, a pair of VIP tickets to the event was up for grabs, but the prize can be adapted to suit a tighter budget.
One idea is to run a limited prize draw to encourage users to buy an event ticket with the chance to win some swag. This approach drives early ticket sales, increases web engagement, and encourages interaction on your event page. Look for cost-friendly, trendy merchandise items such as pins or tote bags that will entice followers to buy a ticket.
Encouraging followers to “get quizz-y with it” for the chance to bag premium tickets is another novel way to build buzz for your event and drive long-term interaction on your posts in the run up to the big day.
As we head further into this year, “gamification” has been named as one of the hottest social media trends. The largest social networks have bought into society’s global gaming obsession, and this year they’ve made it easier than ever to tap into this trend and add a gaming element to your event posts.
This could be anything from a short quiz hosted on your Instagram "stories" to a week-long puzzle with one question or clue revealed in each post. The possibilities are endless.
Just make sure the quiz is relatively short and easy to complete; the goal here is to keep fans engaged long enough to complete it! British festival veterans “Bestival” got creative with their headliner announcements in 2017, inviting followers to guess the act depicted in an abstract photo—a great example of how gamification can attract potential attendees and build buzz for an event.
Use Targeted Social Media Ads
Ignore the algorithms and invest in targeted social media ads to reach your target audience. With an industry-wide shift towards prioritizing engagement-based content rather than chronological timelines, it’s harder than ever to reach your followers, let alone the wider public, without paying for the privilege.
The statistics are disheartening. On average, only 2-6% of your Facebook followers are now likely to see updates published on your event page. But don’t let these depressing numbers put you off; implementing a savvy paid social media promotion strategy can still yield significant results.
Start by analyzing your social media metrics to identify your primary social channels, then boost a post tailored to the relevant demographic of each platform. For example, your followers on Facebook might react well to more thought-provoking content relevant to your event compared to your click-happy, meme-loving Instagram fans.
Don’t be afraid to experiment with different content. Try different posts and see which has the higher engagement levels. The fees are relatively small per boost but can add up quickly, so set a limit on the amount you’re willing to spend in advance to ensure you stay on-budget.
Keep these tips in mind when creating an engaging social ad aimed at turning followers into paying customers.
- As the old adage goes, a picture really does speak a thousand words in this context. The image needs to look professional, be on-brand in terms of style, and grab attention! Better yet, create a short but engaging video clip that drives viewers to your event page or website.
- Keep the post text as clear and concise as possible; attention spans are notoriously short on the Internet. You only have a few seconds to engage the reader before your post is consigned to the digital abyss of their news feed.
- Don’t forget to include a direct call to action in your carefully crafted post. This could be a simple “buy now” message, “follow” for updates, or “see our website” for more info.
Hopefully this post has given you some inspiring ideas to kick-start your next social media event-promotion campaign. Timing is everything, so work backward from your event date to the ideal timeframe for launching your campaign, and build in time for planning and design up front.
Rosemary McKee is an Account Manager at Rocket Badge, the UK’s leading badge manufacturer. With more than 22 years of experience, clients have come to depend on Rosemary’s efficiency and outstanding product knowledge to help them select the ideal badge for their promotional campaigns.
Successful events are not about escape, they’re about engagement. This is where Data-Driven Enterprise Event Planning can assure your attendees remain fully involved and deliver the outcomes you seek from your event.
Some say you are only as good in this business as your last event. What is more accurate is that are only as good as your next event. Creating a strong email marketing campaign can help to “future proof” your plans.
A great post from Social Media Today on tools to analyze the effectiveness of your content. The post claims that marketing departments use "at least 5 tools to analyze the effectiveness of content" which is overkill. Seriously. A single human being that understands their audience is just as effective as an online tool.
Yet, it never hurts to add an edge...