After a project has been signed, G2Planet’s client services team gets engaged to manage the implementation of what has been licensed, whether it is for event management software, event lead retrieval or another solution. G2Planet’s team follows the following five step process:
Discovery
- internal hand-off between G2Planet sales to client services, review of requirements
- client services engagement meeting with clients
Planning
- definition of system architecture
- development of timelines
- confirmation and scheduling of resources
Configuration
- designing
- personalization and customization to system prototyping
- integration engineering
- client sign-off
Testing
- user experience
- software efficacy
- client sign-off
Deployment
- delivery
- training
- operational support
- ongoing customer support




